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Contact Mgmt


Feedback forms and contact management features help you listen and respond to your customers

Web design, web hosting, web development, web marketing and web promotion


Stay in Step with Your Contacts and Customers


Placing e-mail addresses on your Web site adds to the hundreds of spam e-mails that bog down your business. Sensible WebControl resolves that problem and many others by including a powerful contact management system with every Sensible WebControl solution. Configurable feedback forms let your visitors easily get in touch about any issue. Their message is stored in your Sensible WebControl database, and you (or the appropriate person in your organization) are automatically notified by private e-mail that a contact request needs attention. When you view a new contact request, you have many options and tools available to you. First, you can respond to the request quickly and easily by typing and sending a reply as you view the request. There’s no need to switch to a separate e-mail program. The reply is then stored with the original request for easy monitoring. If the request requires further action, you can specify the urgency, set a contact status, and even add a follow-up date to monitor progress. Need help handling the request? No problem. The built-in contact reporting feature lets you collaborate with others in your organization in handling any request. Or you can use the contact reporting feature to assign and manage your sales leads, manage customers, track orders, or anything else you need to follow from a central location. And, of course, because everything is Web based, your employees or contractors can access their information from the office, from home, or from a remote location while they are traveling. Starting with such a powerful basic contact management system lets us offer you unlimited options in custom forms and programming to help make managing your work flow easier. Have a special need or issue you want to address on your Web site? Is there a way that automating something could save you time or money? Ask us. We'll be happy to expand Sensible WebControl to meet your specific needs.

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